Welcome to Neonmat (“we,” “us,” or “our”). By accessing or using our website https://neonmat.com/ (the “Service”), you agree to comply with these Terms of Service. If you disagree with any part of these terms, you may not use our Service.
1. Acceptance of Terms
By creating an account, placing an order, or browsing our website, you confirm that:
– You are at least 16 years old (or the legal age in your jurisdiction).
– You agree to these Terms, our Privacy Policy, and Payment Policy.
2. Account Registration
Accuracy: Provide true, complete, and updated information during registration.
Security: You are responsible for maintaining account confidentiality and all activities under your account.
Termination: We reserve the right to suspend or terminate accounts for violations (e.g., fraud, abuse).
3. Orders & Payments
Pricing: Product prices are listed in USD and exclude taxes, duties, or shipping fees. Cross-border fees are your responsibility.
Payment Methods: We accept credit/debit cards, PayPal, and other methods listed on our Payment Policy.
Order Cancellation: We may cancel orders due to pricing errors, stock issues, or suspicious activity.
4. Custom Orders & Intellectual Property
Design Submissions: By submitting custom designs (e.g., logos for car lighting), you confirm ownership or legal rights to the content.
License: You grant us a non-exclusive, royalty-free license to reproduce and fulfill your order.
5. Shipping & Returns
Delivery: Shipping timelines are estimates only. Delays due to customs, weather, or carrier issues are not our responsibility.
Returns: Refer to our Return Policy for eligibility, deadlines, and conditions. Custom products may be non-refundable unless defective.
6. User Responsibilities
You agree not to:
– Use the Service for illegal purposes or infringe others’ rights.
– Upload viruses, spam, or harmful code.
– Reverse-engineer our website or products.
7. Disclaimers
“As Is” Service: We provide the Service “as available” without warranties (express or implied).
Third-Party Links: We are not responsible for content on external sites linked from our Service.
Limitation of Liability: We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss).
8. Indemnification
You agree to indemnify Neonmat against claims arising from your misuse of the Service, violation of these Terms, or infringement of third-party rights.
9. Governing Law & Disputes
Jurisdiction: These Terms are governed by the laws of United States.
Dispute Resolution: Disputes will first be resolved through negotiation. If unresolved, they shall be settled in the courts of United States.
10. Policy Updates
We may update these Terms at any time. Continued use after changes constitutes acceptance. Material updates will be notified via email or website banners.
11. Contact Us
For questions or disputes:
Email: [email protected]
Address: 13395 Voyager Pkwy Colorado Springs, CO 80921, US
Phone: +1 7208035068
Severability: If any clause is deemed invalid, the remaining Terms remain enforceable.
Neonmat – Driving Innovation, One Custom Light at a Time.